HVAC Service Technician

Lex Air Conditioning, Heating, Plumbing and Electric · Plano, TX

Employer
Lex Air Conditioning, Heating, Plumbing and Electric
Location
Plano, TX
Date posted

About this role

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime. Key Responsibilities: Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present. Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly. Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance. Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy. Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment. Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records. Company : Ensure all work meets with company's quality and safety standards. Meet individual and team performance goals. Work collaboratively and support various business needs. QUALIFICATIONS: Experience: 2 years’ experience as a residential HVAC technician. Strong communication skills TDLR certification and EPA certification required Strong technical troubleshooting skills Highly motivated with the ability to convert service calls into revenue ethically BENEFITS: Competitive pay and great work environment Comprehensive benefits package, including Medical, Dental, Vision and Li